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Digital labour platforms
The platform economy is one of the most significant manifestations of the changes induced by digitalization. An important component of the platform economy is digital labour platforms, which include location-based platforms, where the services are provided by individuals in a specific location, and online platforms, where workers provide their services remotely. Its growth over the past decades has opened up new markets for businesses and created new employment and income opportunities, offering flexibility for some workers and characterized by low entry barriers. It has also significantly transformed how work is organized and performed, with challenges in ensuring that workers on platforms have access to decent work.
In March 2023, the ILO Governing Body decided to place on the agenda of the 113th and 114th sessions of the International Labour Conference (June 2025 and 2026), a standard-setting item on decent work in the platform economy.
Key resources
A normative gap analysis on decent work in the platform economy
Decent work in the platform economy: law and practice update
ILC.113/Report V(1)
Realizing decent work in the platform economy
Platform work in developing economies: Can digitalisation drive structural transformation?
The role of digital labour platforms in transforming the world of work
Digital labour platforms in Kenya: Exploring women’s opportunities and challenges across various sectors
News and articles
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Enterprise development
New programme to close digital gap for 15,000 small businesses
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ILO and Ministry of Manpower strengthen their collaboration in realizing social justice and decent work for all
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Digital transformation in employment policies
ILO Flagship report
Social Dialogue Report 2024: Peak-level social dialogue for economic development and social progress
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ILO Live
Social justice in the digital era: AI's impact on the labour market
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